Your Digital Banking Resource Center
Important update! We’re excited to launch our new digital banking experience on July 21. To prepare for the transition, digital banking access will be view-only from July 16–20.
New Digital Banking Experience
KEY BENEFITS
All your accounts, all in one place
Modern design and easy navigation — on any device
New financial wellness tools
Enhanced payments, transfers, and bill pay
New and improved business banking
Enhanced security
New and improved digital banking coming July 21
Whether you’re checking balances, moving money, or managing multiple accounts, everything you need will soon be all in one place and greatly improved.
We’ve been listening to your feedback — what you like and don’t like about our current digital banking solution — and we’ve chosen a new platform that’s personalized, modern, packed with helpful tools, and dedicated to meeting YOUR needs.
Your next steps to get ready
Taking the time to review what is changing will help you to know how to prepare — and preparing now will help to ensure a smoother, more seamless transition to the new digital banking experience. For example:
- Password (you’ll create a new one at first login)
- Joint owner access (each person will set up their own login)
- External transfers (reconnect accounts)
Pre-launch checklist
Then, once you have a clear idea of what’s changing, gather the following before July 21 to quickly and easily get set up on the new platform:
- Login credentials
- Intuit account & syncing preferences
- Key payment & transfer details
- Alerts & notification details
Update your contact info
If your contact information has changed (email or address), please reach out to us so we can get that updated. We want to ensure you receive all future communications about this upgrade, and this helps ensure a smooth log in process.
Share any feedback
We value your input! If you have any feedback you’d like to share with our member experience team, please let us know by using the form below.
We heard you! New digital banking benefits
Our members have been asking for more advanced features and to have all their accounts in one place. We’re excited to deliver on this, and many other benefits, when we launch our new digital banking platform on July 21!
All your accounts, all in one place
Get ready for a digital banking experience that’s simple, connected, and organized!
- Our new platform is individual-centric, which means you can manage all your memberships and accounts with one login.
- Ability to customize and personalize what accounts display in your profile
- Access all statements and documents from one location
- Joint owners get their own login credentials, with the ability to set up custom alerts and settings
- Ability to easily load and integrate account information from your other financial institutions, so you see one aggregate view of your finances all in one place!
- Easily review upcoming certificate maturity dates and select how you’d like your funds handled
Modern design and easy navigation — on any device
Manage your finances with an upgraded, worldclass interface designed for clarity and simplicity — no matter what device you use!
- Log in and see all your memberships and accounts on your welcome dashboard
- Ability to name your accounts with nicknames for easy identification
- Streamlined menus and clearer paths to the tools you use most
- Smarter, customizable alerts that keep you informed
- A mobile app and desktop experience that have all the same features and work the same way
- Improved accessibility across all devices
New financial wellness tools
Get the tools and resources you need to move your financial life forward.
- Free access to your credit score and credit score alerts
- Enhanced financial insights to help you track spending and trends
- Personalized notifications for balances, payments, and more
- Tools to help you set goals, understand your spending and savings habits, and stay on track
Enhanced payments, transfers, and bill pay
Send and receive money however you prefer, all in one place.
- Send money in minutes to trusted friends, family or colleagues through fast and easy person-to-person (P2P) payments
- Move funds easily between financial institutions
- Make all your loan payments from digital banking
- Enjoy a better bill pay experience, with more options and a simplified interface
New and improved business banking
Enjoy a state-of-the-art business banking platform that delivers what you need.
- More advanced and customizable admin and user permission controls
- Enhanced insights and reporting
- Improved payment and transfer capabilities
- Self-access to new tools, including sub user and entitlement management, transaction and limit management, and dual authorization requirements
- Dedicated business banking login credentials to improve security
Enhanced security
Feel protected with some of the industry’s most advanced security features, while also keeping your log in process fast and convenient.
- Improved security features, including two-factor identification and authentication app integration capabilities
- Get notifications when your account is accessed by new devices
Frequently Asked Questions (FAQs)
More questions will be added as launch approaches.
We want to provide a more modern, flexible, and user-friendly digital banking experience that better meets members’ needs today and into the future. Your feedback helped shape this upgrade. We’ve been listening to our members — what they like and don’t like about our current system — and we’ve chosen a new and improved platform designed with you at the center.
The transition to our new digital banking solution includes the integration of industry leading security features and greatly improved system uptime. The new platform allows for regular security and system upgrades and maintenance without requiring downtime, so members continue to enjoy uninterrupted access even when we’re making improvements.
The upgrade is planned for July 21, 2026.
For many members, you’ll be able to use your current username(s) at first login, making it feel relatively seamless! For joint owners, who will now have their own digital banking profile, they’ll just complete a couple of quick steps to get logged in and ready to roll! We’ll share simple login instructions as we get closer to launch.
Yes. A redesigned mobile app will be part of the new and better experience! We’ll share quick and easy instructions for logging into the redesigned app as the launch gets closer. We know you’ll enjoy having a much more powerful digital banking experience, right at your fingertips.
Yes. Your account information and statements will remain available. We’ll provide more details about what you can expect during the transition.
Most scheduled items will transfer automatically to the new platform, but closer to launch we’ll provide a clear list of what will move over and what may need your attention.
Yes! Business members will log into an entirely new and improved digital experience as well, with enhanced features and tools (many of which are noted above). We’ll share more details specific to business members as we get closer to launch.
For most members, no significant action is needed before launch. We’ll be reaching out to a small percentage of our members to ask them to respond with their specific account ownership preferences in the weeks ahead. This will help provide additional benefits to them as they log into the new system.
We’ll update this resource center regularly and share information through email, online banking, our mobile app, and branch communications — so stay tuned!
