You can log in for the first time from our website or using our mobile app.

• WATCH THE VIDEO: How to Login to Digital Banking

Apple (iPhone/iPad) users

• For Apple users who have their apps set to update automatically, the app will update in the late evening of July 20. Otherwise, you’ll tap to update the app manually and instantly.

Android users

• Visit your preferred app store and download our new app in seconds.

Helpful Tip: Enable biometric login (Face ID or fingerprint) in your mobile app for faster, secure access.

Entirely new to digital banking?

If this is your first time ever using digital banking with OSCU, click the “Register a New Account” button and follow the same instructions noted directly above. And welcome to digital banking!

What you’ll notice right away

When you log in, your new dashboard brings everything together in one place:

• All your accounts are visible with a single login

How your accounts are organized

You may see more accounts than before — this is expected.

That’s because:

• Our new platform is person-centric, which means you can manage all your memberships and accounts with one login.
• If you have multiple memberships, they are now grouped together.
• If you are a joint owner on any account(s), they are included automatically.

View your Statements

To access your statements, select Accounts & Loans from the navigation menu. On mobile devices, tap the three-dot menu to access Accounts & Loans. Then select Statements & Tax Forms.

• Your delivery method stays the same (paper or eStatements)
• Primary member owners have eStatement access
• eStatement access for other account owners depends on several factors, including the account type and ownership settings.

Customize your view to fit your needs

You’re in control of how your dashboard looks.

You can:

• Rename accounts (ex: “Everyday Checking”)
• Reorder accounts by priority
• Hide accounts you don’t use often

Helpful Tip: Take a minute after your first login to organize your accounts — it makes everyday banking faster and easier.

• WATCH THE VIDEO: “Dashboard Tour and Customizing Options”

Get a 360-degree view of your finances by linking accounts you have at other banks and credit unions. Once connected, you’ll be able to view your external accounts alongside your Oregon State Credit Union accounts in one convenient place.

WATCH THE VIDEO: “Linking External Accounts”

Steps to Get Started

• From the Dashboard, select Link External Accounts beneath the Credit Score widget
• In the mobile app, select Open or Link an Account

Choose from the three options that best fits your needs

Re-establish external transfers

If you set up any recurring or one-time transfers to an external account (outside of OSCU) through digital banking, you’ll need to set them up again.

Note: This only applies to transfers you originally created in digital banking — not transfers set up in a branch, over the phone, or through bill pay.

Steps to review or re-establish your transfers

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Transfers & Payments
3. Select the account you want to transfer from and to
4. Enter the transfer amount
5. Choose a date (or set up recurring transfers)
6. Review and confirm

Review and confirm all other transfer settings

Most of your other scheduled payment and transfer settings are expected to convert to the new system, so you can keep everything running without interruption. However, we recommend you confirm your settings for the following transfer types look accurate:

• Internal transfers: Any scheduled transfers between your own OSCU accounts.
• Transfers to other OSCU members: Any scheduled transfers you’ve set up to other OSCU member will continue to be available in the new platform. You’ll be able to easily identify these transfers when reviewing your transfer settings.
• Person-to-person scheduled payments: These are the individual people (not businesses) you send scheduled transfers to utilizing the Pay It Now tool in our previous digital banking platform. In the new platform you will review these scheduled payments in the Pay a Person tool in the Move Money section.

Simply visit the Move Money section on the top navigation (or bottom navigation in the mobile app) and double check everything is set up as expected.

Pay special attention to your Bill Pay settings in the Move Money section to avoid missed or unexpected payments.

Review your bill pay settings

Bill Pay allows you to schedule payments to companies like utilities, subscriptions, and other service providers. If you previously used bill pay with OSCU, we expect most of your settings to convert to the new system. However, we recommend you use the steps below to confirm everything looks accurate.

Steps to review your Bill Pay settings

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Select Manage Billers and review your list of billers. If a biller you previously used is missing, you’ll need to add it again
4. Select Settings to review or edit your default payment method and notification preferences
5. Enter the amount you want to pay in the payment field
6. Once you’ve confirmed everything looks correct, you’re ready to make payments

Need to add a missing biller?

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Use the Add New Billers widget to search for a biller to add
4. Provide the information requested by the biller such as bill account number and zip code
5. If your biller is not listed you can add them manually by selecting Add Biller Manually and providing the account information
6. Now your biller is ready

Make a payment

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Select Pay Bills
4. Select the biller you want to pay
5. Enter the payment information
6. Select Pay Now
7. Review or edit the payment information
8. Select Pay Total
9. Your payment is scheduled

Helpful Tips

You’ll see whether a payment is sent electronically or by check.

Delivery timelines will be shown before you confirm.

• Electronic: 1–2 business days
• Check: 5–7 business days

WATCH THE VIDEO: “How to Set Up Bill Pay”

Set Up eBills

eBills allow participating companies to send your bill directly into Bill Pay, so you can view the amount due and schedule payments from one place.

Steps to get started

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Make sure the company has already been added as a biller in Bill Pay
4. Select Manage Billers
5. Locate the biller and look for the Link eBill option (if Link eBill is not displayed, that company may not support eBills)
6. Select Link eBill
7. Enter the account number found on your bill
8. Select Continue
9. Once setup is complete, your eBills will appear within Bill Pay when available

Account alerts and notifications, including card and transaction alerts won’t carry over to the new platform — so you’ll need to set them up again after logging in. Before setting up alerts, you’ll need to enable text messaging if you’d like to receive alerts by SMS.

Enable SMS Notifications (Optional)

1. If you are using a web browser, select your profile icon in the upper-right corner, then select Settings
1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Settings
2. Select Contact
3. Select the edit icon next to your mobile phone number
4. Check the box to enable SMS text messages to this number
5. Select Send a code via text
6. Verify your phone number by providing the code sent to your mobile number
7. You will be sent a secondary alphanumeric code to confirm your mobile number, input that code
8. Select Confirm Code
9. You will now see the status as Confirmed
10. Select Save Changes
11. You’re all set! Now you can receive alerts and notifications via SMS text message

Steps to set up Alerts

1. If you are using a web browser, hover over Tools in the top navigation.
   1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Tools
2. Select Alerts
3. Choose the alert type from the list on the left side. For account specific alerts, select the account from the drop down menu
4. Set up the alert using the toggle
5. Choose the delivery method for the alert
6. Confirm the contact information for the alert
7. Select Save

WATCH THE VIDEO “How to Set Up Account Alerts”

Enjoy expanded ways to manage eligible debit and credit cards online, including turning cards on or off, reporting a card lost or stolen, requesting a replacement card, and more. If you have a business membership, you’ll also be able to manage your business cards in this tool (when logging in with your personal membership credentials). Whether you’re new to this feature or you used it in our previous system, you’ll need to setup/re-setup your card alerts after log in:

Steps to set up Card Alerts

1. While logged into your personal membership account using a web browser, hover over Cards & Checks in the top navigation.
   1. While logged into your personal membership account using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Cards & Checks
2. Select Card Management
3. Choose the card you’d like to manage
4. Select Alerts and Controls
5. Select Manage Card Alerts
6. Configure the transaction alerts using the different
   toggles
7. Choose the delivery method for the alert (you will only have to do this once)

Steps to set up Card Controls

1. If you are using a web browser, hover over Cards & Checks in the top navigation.
   1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Cards & Checks
2. Select Card Management
3. Choose the card you’d like to manage
4. Select Alerts and Controls
5. Select Manage Card Controls
6. Configure the card controls using the different toggles

Steps to set up Travel Notices

1. If you are using a web browser, hover over Cards & Checks in the top navigation.
   1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Cards & Checks
2. Select Card Management
3. Choose the card you’d like to manage
4. Select Travel Notices
5. Input the dates and location of your travel
6. Select Save

If you used QuickBooks, Quicken, or other Intuit tools in our previous digital banking platform, your connection will need to be re-established in the new platform.

Follow these steps for setting up your Intuit tools:

• How to set up QuickBooks – Desktop version
• How to set up QuickBooks – Online version
• How to set up Quicken