Accessibility Statement
At Oregon State Credit Union, we are committed to ensuring that our digital services are accessible to all individuals, including those with disabilities. We believe that everyone should have equal access to financial services, and we strive to provide a user-friendly experience across all our online and mobile platforms.
Our Commitment
Accessibility is a core value of our organization. We are continuously working to improve the usability of our website, mobile app, and other digital channels to meet or exceed the standards set forth by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible for people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.
Assistance and Support
If you experience any difficulty accessing or using any part of our website, mobile app, or other digital services, we encourage you to contact us. We are here to help and will make every reasonable effort to provide the information, item, or transaction you need in a way that is accessible to you.
You can reach us by:
- Phone:
Local: 541-714-4000
Toll-Free: 800-732-0173 - Email:
memberservices@oregonstatecu.com
Our team is trained to assist individuals with accessibility needs and will work with you to find a solution that meets your requirements.
Ongoing Improvements
We regularly review our digital platforms to identify and address accessibility barriers. This includes:
- Conducting accessibility audits
- Implementing user feedback
- Updating content and design to align with best practices
- Collaborating with accessibility consultants and developers
Third-Party Content
While we strive to ensure accessibility across all areas of our digital presence, some third-party content or services may not be fully accessible. We encourage users to contact us if they encounter any issues with third-party tools or links, and we will do our best to assist or provide alternative access.
Feedback
Your feedback is essential to our accessibility efforts. If you have suggestions or concerns about the accessibility of our digital services, please let us know. We value your input and use it to improve our services for everyone.