You can log in for the first time from our website or using our mobile app.

• WATCH THE VIDEO: How to Login to Digital Banking

Apple (iPhone/iPad) users

• For Apple users who have their apps set to update automatically, the app will update in the late evening of July 20. Otherwise, you’ll tap to update the app manually and instantly.

Android users

• Visit your preferred app store and download our new app in seconds.

Helpful Tip: Enable biometric login (Face ID or fingerprint) in your mobile app for faster, secure access.

What you’ll notice right away

When you log in using your business membership credentials, your new dashboard organizes all your business accounts in one place. Accounts are organized by type, making it easy to find the information you need, including:

• Business Checking
• Business Savings
• Business Credit Cards
• Business Loans

Click any account to view balances, transaction history, account details, and more.

When you log in using your personal membership

Our new platform is person-centric, which means if you have a personal account at the credit union and log in with those credentials, you’ll have access to all your personal memberships and accounts.

When you log in using your business membership

To access your business accounts, features, and administrative tools, you’ll log in using your business membership credentials.

Option to access all your memberships with one login

You have an available option to manage all your personal and business membership accounts with one login, easily toggling between them (no matter which credentials you choose to use). If you’re interested in this feature, please contact us and we’ll be happy to help set this up for you!

Access your business banking tools

The Business Banking menu provides quick access to the business services available to your organization. Because every business is different, your Business Banking menu is customized based on the services you’re enrolled in. Depending on your setup, you may see options such as:

• Desktop Remote Deposit Capture
• Business Admin
• Business Reports
• Business Wires
• Business ACH

View your Statements

To access your statements, select Accounts & Loans from the navigation menu. On mobile devices, tap the three-dot menu to access Accounts & Loans. Then select Statements & Tax Forms.

• Your delivery method stays the same (paper or eStatements)
• Sub Users will keep access to the statements you set previously

Customize your view to fit your needs

You’re in control of how your dashboard looks.

You can:

• Rename accounts (ex: “Payroll Checking”)
• Reorder accounts by priority
• Hide accounts you don’t use often

Helpful Tip: Take a minute after your first login to organize your accounts — it can help make your business banking faster and easier.

WATCH THE VIDEO: “Business Dashboard Tour and Customizing Options”

Take time to review your business sub users and their permissions in the Business Admin section under the Business Tools tab in the top navigation bar.

You will need to log in via our website and note, add, edit permission, or add/delete sub users (this functionality is not available in the app).

To view or edit a sub user’s permissions

You can choose exactly what each sub user is able to view and actions they can complete down to the individual account level, based on business needs and their individual responsibilities.

Steps to get started:

1. Go to Business Tools in the top navigation
2. Select Business Admin 
3. Select the User tab and click the user you want to edit/view permissions for
4. Select the sub user you want to review, the Summary tab will open giving an overview of the sub user’s information and permissions
5. Select the General Permissions, Payment Permissions, or Account Access tabs to review or edit the relevant permission type
6. Click Manage [permission type] to edit the permissions in that category
7. Once permissions have been updated click Save

If you need to add a new sub user

Sub users allow you to grant specific permissions to people within your business who need access as part of their role.

Steps to get started:

1. Go to Business Tools in the top navigation
2. Select Business Admin 
3. Select the User tab and click the + icon next to the search bar
4. 
5. Choose New User to create a new sub user from the ground up, or choose Copy a User to copy the permissions of an existing user
6. Enter the new sub user’s information and assign them a username
7. Review and establish user permissions and transaction limits
8. Select accounts the new sub user will have access to
9. Review and establish account specific permissions
10. Final review of new sub user information and permissions and click Submit 
11. Creating a new sub user or editing permissions requires authentication, so you need to select to receive a code via email, text, call, or token
12. Your new sub-user has been created. Share the username you assigned with the new user and have them follow the first-time log in instructions for Business Administrators/Sub Users to complete their first-time login and account setup

Get a 360-degree view of your finances by linking accounts you have at other banks and credit unions. Once connected, you’ll be able to view your external accounts alongside your Oregon State Credit Union accounts in one convenient place.

WATCH THE VIDEO: “Linking External Accounts”

Steps to Get Started

• From the Dashboard, select Link External Accounts beneath the Credit Score widget
• In the mobile app, select Open or Link an Account

Choose from the three options that best fits your needs

Re-establish external transfers

If you set up any recurring or one-time transfers to an external account (outside of OSCU) through digital banking, you’ll need to set them up again.

Note: This only applies to transfers you originally created in digital banking — not transfers set up in a branch, over the phone, or through bill pay.

Steps to review or re-establish your transfers

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Transfers & Payments
3. Select the account you want to transfer from and to
4. Enter the transfer amount
5. Choose a date (or set up recurring transfers)
6. Review and confirm

Review and confirm all other transfer settings

Most of your other scheduled payment and transfer settings are expected to convert to the new system, so you can keep everything running without interruption. However, we recommend you confirm your settings look accurate for the following transfer types:

• Internal transfers: Any scheduled transfers between your own OSCU accounts.
• Transfers to other OSCU members: Any scheduled transfers you’ve set up to other OSCU members will continue to be available in the new platform. You’ll be able to easily identify these transfers when reviewing your transfer settings.
• Person-to-person scheduled payments: These are the individual people (not businesses) you send scheduled transfers to utilizing the Pay It Now tool in our current digital banking platform. In the new platform you will review these scheduled payments in the Pay a Person tool in the Move Money section.

Simply visit the Move Money section on the top navigation (or bottom navigation in the mobile app) and double check everything is set up as expected.

Pay special attention to your Bill Pay settings in the Move Money section to avoid missed or unexpected payments.

Review your bill pay settings

Bill Pay allows you to schedule payments to companies like utilities, subscriptions, and other service providers. If you previously used bill pay with OSCU, we expect most of your settings to convert to the new system. However, we recommend you use the steps below to confirm everything looks accurate.

Steps to review your Bill Pay settings

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Select Manage Billers and review your list of billers. If a biller you previously used is missing, you’ll need to add it again
4. Select Settings to review or edit your default payment method and notification preferences
5. Enter the amount you want to pay in the payment field
6. Once you’ve confirmed everything looks correct, you’re ready to make payments

Need to add a missing biller?

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Use the Add New Billers widget to search for a biller to add
4. Provide the information requested by the biller such as bill account number and zip code
5. If your biller is not listed you can add them manually by selecting Add Biller Manually and providing the account information
6. Now your biller is ready

Make a payment

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Select Pay Bills
4. Select the biller you want to pay
5. Enter the payment information
6. Select Pay Now
7. Review or edit the payment information
8. Select Pay Total
9. Your payment is scheduled

Helpful Tips

You’ll see whether a payment is sent electronically or by check.

Delivery timelines will be shown before you confirm.

• Electronic: 1–2 business days
• Check: 5–7 business days

WATCH THE VIDEO: “How to Set Up Bill Pay”

Set Up eBills

eBills allow participating companies to send your bill directly into Bill Pay, so you can view the amount due and schedule payments from one place.

Steps to get started

1. If you are using a web browser, hover over Move Money
   1. If you are using the mobile app, tap the three dots to access the More menu at the bottom-right, tap Move Money
2. Select Bill Pay
3. Make sure the company has already been added as a biller in Bill Pay
4. Select Manage Billers
5. Locate the biller and look for the Link eBill option (if Link eBill is not displayed, that company may not support eBills)
6. Select Link eBill
7. Enter the account number found on your bill
8. Select Continue
9. Once setup is complete, your eBills will appear within Bill Pay when available

Account alerts and notifications, including card and transaction alerts won’t carry over to the new platform — so you’ll need to set them up again after logging in. Before setting up alerts, you’ll need to enable text messaging if you’d like to receive alerts by SMS.

Enable SMS Notifications (Optional)

1. If you are using a web browser, select your profile icon in the upper-right corner, then select Settings
1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Settings
2. Select Contact
3. Select the edit icon next to your mobile phone number
4. Check the box to enable SMS text messages to this number
5. Select Send a code via text
6. Verify your phone number by providing the code sent to your mobile number
7. You will be sent a secondary alphanumeric code to confirm your mobile number, input that code
8. Select Confirm Code
9. You will now see the status as Confirmed
10. Select Save Changes
11. You’re all set! Now you can receive alerts and notifications via SMS text message

Steps to set up alerts

1. If you are using a web browser, hover over Tools in the top navigation.
   1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Tools
2. Select Alerts
3. Choose the alert type from the list on the left side. For account specific alerts, select the account from the drop down menu
4. Set up the alert using the toggle
5. Choose the delivery method for the alert
6. Confirm the contact information for the alert
7. Select Save

WATCH THE VIDEO “How to Set Up Account Alerts”

If you used the card management tool in our previous digital banking platform, card management features will no longer be available when you log in using your business membership credentials. We are working to bring back this access in the future and can offer this immediate solution:

Please log in with your personal membership credentials and you will be able to setup and manage both your personal and business cards from your personal digital banking profile.

If you do not currently have a personal membership with Oregon State Credit Union, we are happy to open this for you so that you can enjoy this feature, as well as the many other benefits of a personal membership account.

After logging in with your personal membership credentials, you can setup/re-setup your card alerts and controls (including business cards) with the following steps:

Steps to set up Card Alerts

1. While logged into your personal membership account using a web browser, hover over Cards & Checks in the top navigation.
   1. While logged into your personal membership account using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Cards & Checks
2. Select Card Management
3. Choose the card you’d like to manage
4. Select Alerts and Controls
5. Select Manage Card Alerts
6. Configure the transaction alerts using the different
   toggles
7. Choose the delivery method for the alert (you will only have to do this once)

Steps to set up Card Controls

1. If you are using a web browser, hover over Cards & Checks in the top navigation.
   1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Cards & Checks
2. Select Card Management
3. Choose the card you’d like to manage
4. Select Alerts and Controls
5. Select Manage Card Controls
6. Configure the card controls using the different toggles

Steps to set up Travel Notices

1. If you are using a web browser, hover over Cards & Checks in the top navigation.
   1. If you are using the mobile app, tap the three dots at the bottom-right to access the More menu, then tap on Cards & Checks
2. Select Card Management
3. Choose the card you’d like to manage
4. Select Travel Notices
5. Input the dates and location of your travel
6. Select Save

If you used QuickBooks, Quicken, or other Intuit tools in our previous digital banking platform, your connection will need to be re-established in the new platform.

Follow these steps for setting up your Intuit tools:

• How to set up QuickBooks – Desktop version
• How to set up QuickBooks – Online version
• How to set up Quicken