Our commitment to your security

Oregon State Credit Union is dedicated to protecting your account information. We have installed security and intrusion software and firewalls to protect our members. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Email messaging

Oregon State Credit Union will never ask you for any personal information including any account information or social security number via email. Email is a responsible way to deliver relevant product and service offers, regulatory information and rate updates, NOT to gather confidential member information.

Website and online banking security

We have taken many precautions to ensure your personal banking information is secure when you bank online including:

Encryption — Our website homepage and online account access are protected using secure socket layer (SSL) encryption. These security measures are in place so that you can be sure that our website is authentic and protected.

Usernames and passwords — Online account access requires a combination of a username and password to protect your account. Passwords must be 8 to 16 characters long; have at least 2 letters (including upper and lower case requirements); have at least 1 number; have no leading or trailing blanks; are enhanced with non-alphanumeric characters ! @ # $ % ^ & * ( ) _ + { } : ” < > ? ` , . / ’ ; ] [ = – \ |.

Enhanced login security — Online banking uses an extra layer of security that asks you to answer questions when you logon using an unfamiliar computer or receive a one-time access code to confirm your identity.

Secure email — All email you send to Oregon State Credit Union from within online account access is sent securely and protects your sensitive personal information. If you send us a question from within online account access, we respond securely within the secure email section of online account access. As a standard, we will not send personal information using unsecure email.

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