Fraud protection

12/29/2020 – What to do if you're a victim of unemployment fraud

Identity thieves are exploiting the COVID-19 pandemic in a new way: by submitting bogus unemployment benefit claims and collecting benefits meant for others. According to the FBI, these unemployment scams are difficult to detect. Learn how to tell if you’ve been a victim of this type of scam and what you can do about it.

9/23/2020 – Research charities to avoid dishonest fundraisers

There is no shortage of disasters, these days, and no shortage of crooks seeking to profit off them. The Federal Trade Commission is warning people about dishonest fundraisers out there raising money for bogus charities. Their advice? Ask questions, resist the pressure to donate now and research the charity yourself before you donate. We have an article that can help you do the research. 

9/11/2020 — Younger adults at greater risk of ID theft during COVID era

The COVID-19 pandemic has brought heightened concerns of fraud for all Americans. Younger adults have been targeted by fraudsters the most, according to a survey of 2,108 U.S. adults conducted by the credit reporting agency, TransUnion. The study reported 16 percent of Gen Zers (those born in 1995 or later) had been the victim of identity theft, followed by millennials (those born from 1980 to 1994) at 8 percent and all generations at 7 percent.

Learn what you need to do if you’ve been the victim of ID theft.

8/20/2020 — Beware new Amazon scam

There is a new scam going around involving people operating under the guise of Amazon customer service, but the only service they’re providing is cleaning out your credit union account.

If you get an unusual call from Amazon notifying you of a potential security breach, be very cautious about providing any personal information to them. If you get a text or email advising you to call Amazon, do not call the phone number in the message, and do not call Amazon at a phone number you found by searching online. If you get a message about a refund you did not expect, do not provide your credit union account information. In all of these cases, you should log in to your Amazon account and contact customer service from within your Amazon account. And remember: never click on a link in an email unless you know with absolute certainty who is sending that email.

6/15/2020 - Watch out for contact tracing scams

Contact tracing is the process of identifying people who have come in contact with someone who has tested positive for COVID-19. Unfortunately, there are people out there pretending to be contact tracers, but are in fact scammers trying to steal your personal information. The Oregon Department of Justice has issued a warning about this scam.

5/29/2020 – Scam alert: treat incoming phone calls with caution

Fraud alert phone scam

Scammers are busy at work. You may get a phone call with the caller pretending to be with your financial institution’s fraud department. The caller is likely using a spoofed phone number so the incoming number looks legitimate. The caller explains that possible fraudulent activity occurred on your card, and they provide you with fake transaction details or your card number so you believe your card was compromised. Under the guise of verifying your identity and helping you get a new card, the caller will attempt to gain your personal information and private banking information.

Identify the major red flags of a scam: know when to hang up

It’s not always easy to identify a phone call as a scam from the start—successful scammers will use many tools to appear legitimate. But when it comes time to gain the information that they need from you, there are some common major warning signs.

  1. The caller asks for your card PIN. Never provide your PIN to anyone—verbally or with your phone keypad. There is no valid reason that a caller will ever request your card PIN.

  2. The caller asks for your multi-factor authentication code. Never provide your multi-factor authentication code to anyone.

  3. The caller asks you to provide your online banking ID or password.

  4. The caller asks you to provide your card or CVV number.

Simple, powerful tip

Even if you think you will never fall for a scam, always be cautious with information that you provide to an incoming caller.

  • One simple step you can take to protect yourself is to hang up and call the business back at a number you know and trust—such as the phone number provided on the back of your debit or credit card or on your account statement.

See more articles about fraud and scam awareness

At Oregon State Credit Union, we work hard to protect our members from fraud by developing tools designed to thwart scammers, and by providing helpful fraud protection information that can help members learn how to safeguard personal information. The best way to keep your information safe is to be aware and knowledgeable.

These articles will help you learn how to recognize common scams, take action if you think you are a victim of fraud, and learn what you can do to protect your finances from fraud.

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